Managed Hosting Service Overview

Lyoko Studio Ltd

This document outlines the comprehensive Managed Hosting solutions provided by Lyoko Studio. Our goal is to ensure your digital infrastructure is high-performing, secure, and entirely worry-free, allowing you to focus on your core business while we handle the technical heavy lifting.

1. Continuous Improvement (Monthly Maintenance)

We don’t just launch your site and leave it; we help it evolve. Our standard hosting packages include a baseline of monthly updates to ensure your content stays current and functional.

• Standard Monthly Allocation (Basic Plans):
  
  • 5 Minor Changes: Quick updates such as text edits, image replacements, or reordering existing sections to keep your content fresh.
• Scalable Support:
  
  • Premium Tiers: Our higher-tier plans offer expanded monthly allocations for businesses requiring more frequent updates or complex development work.
  • On-Demand Add-ons: If you exceed your monthly allowance or have a static plan, additional change blocks can be purchased at any time to accommodate your growth.

2. Comprehensive Ownership & Portability

We believe you should always have full control over your assets.

• Source Code Access: Upon project completion (e.g., exporting from Webflow), we can provide you with a full copy of your site files and/or the Webflow site.
• GitHub Repository: You will be granted access to a private GitHub repository if requested where your website’s code resides. This allows you to download, audit, or modify it at any time.

3. Fully Managed Infrastructure

Our service is "hands-off" for the client. We manage complex backend tasks at no additional labor cost, ensuring your site remains stable and fast:

• Migrations & Exports: We handle the entire transition of your site from development environments to live production, ensuring a seamless launch.
• Technical Troubleshooting: From server-side errors to performance tuning, our team monitors your site and resolves issues proactively before they affect your users.
• Redundant Architecture: We utilize high-end cloud solutions leveraging multiple clusters to provide superior reliability and uptime compared to standard single-server setups.
• Managed SSL Certificates: We provide and manage SSL certificates for all your domains, ensuring your site is always secure and compliant with modern web standards.
• Global Speed Optimization: We deploy your frontends to edge locations for near-instant load times globally. This is combined with Cloudflare Premium Caching to serve your content from the closest possible data center to your visitors.

4. Visibility & Search Integration

A website only works if it can be found. Every managed plan includes:

• Basic SEO: Implementation of essential on-page SEO best practices.
• Search Engine Integration: We handle the indexing of your site with Google and other major search engines to ensure you appear in search results from day one.

5. Data Integrity & Backups

Your data is protected by a rigorous redundancy protocol:

• Hourly Snapshots: We take backups of your entire environment every hour.
• 6-Month Retention: Backups are stored for up to six months, allowing for precise restoration.
• Automated Data Delivery (Optional): We can automate daily or weekly emails containing your full dataset for your own records.

6. Add-on Services & Advanced Solutions

For businesses looking to scale their digital capabilities beyond standard hosting, we offer the following premium services add ons and in-house tools:

• Real-time Analytics & User Monitoring: Access our powerful, privacy-focused data platform (similar to Google Analytics). It provides deep insights into user behavior, traffic sources, and site performance in real-time without compromising visitor privacy.
• Professional Email Hosting: We provide full business email solutions, including dedicated inboxes, professional aliases (e.g., info@yourcompany.com), and flexible email redirects to keep your communications organized.
• Forms Integration: Utilize our own in-house built forms provider. It offers advanced, privacy-first form management, surveys, and user insight tools specifically optimized for our infrastructure something like FormBricks.
• Managed CMS Infrastructure: If you have a static website but need the ability to update content, we provide a paid CMS integration service. We set up and maintain the CMS engine and media library for you, giving you the power to manage your own blogs, portfolios, and products easily.
• Email Marketing & Newsletters: A complete toolset to build and manage mailing lists, design professional newsletters, and execute email marketing campaigns to keep your audience engaged.
• Managed SEO: For those seeking aggressive growth, we offer deep-dive keyword strategies, competitor analysis, and comprehensive monthly ranking reports.

7. Security, Support & Billing

• Proactive Maintenance: We handle all security patches and server updates.
• Global Presence: Support across multiple time zones in the United Kingdom and Pakistan.
• Direct Access: Reach us via contact@lyoko.studio or our dedicated support lines provided by our staff.
• Transparent Billing: Automated monthly billing via secure payment links.